Chopra App FAQs

 
 

Account

  • How do I update my account details?
    • Select “Profile” on the bottom right corner of your Chopra App, then visit “Account Settings” by selecting the gear icon in the upper right corner of the Chopra App. From there, you are able to update your name, email address, and password, as well as a variety of other options. Please note, if you are using the same email address for your Chopra App, Chopra.com, and ChopraMeditation.com accounts, updating your account information here will also update it on those accounts as well (and vice versa).

  • Can I connect my account with another login options, such as Facebook, Google, or Apple?
    • At this time, you cannot connect your account via any other shared login options.

  • How can I unsubscribe from email communications?
    • You may unsubscribe from email communications by clicking the “Unsubscribe” link in the footer of any Chopra App email communication you receive. If you need additional assistance, please reach out to our support team at support@chopra.com.

  • Can I pause my subscription?
    • This feature is not supported in the iTunes App Store or via Chopra.com. If you would like to cancel your subscription so it does not automatically renew at the end of your subscription cycle, please reach out to the App Store if you purchased via iTunes, or if you purchased your subscription on Chopra.com, contact our support team at support@chopra.com.

  • How do I cancel my subscription?
    • If you would like to cancel your subscription, please reach out to the App Store if you purchased via iTunes, or if you purchased your subscription on Chopra.com, contact our support team at support@chopra.com.

  • How do I update my payment information online?
    • If you purchased your subscription via iTunes, you must update your payment method via the App Store. If you purchased your subscription via Chopra.com, please reach out to our support team at support@chopra.com, and we will make the adjustment for you.

  • What payment methods do you accept?
    • All payment methods currently supported by the iTunes app store, as well as Visa, MasterCard, and American Express on Chopra.com. Chopra Program Vouchers cannot be used toward Chopra App subscriptions.

  • How do I request a refund?
    • If you purchased your subscription via iTunes, all refunds are processed exclusively via the App Store. Please reach out to the App Store for any refund questions. If you purchased your subscription via Chopra.com, you may receive a full refund for your annual subscription within 30 days after your charge was processed. After 30 days, your subscription is non-refundable. If you have already received a refund for a subscription, any future subscription purchases are also non-refundable. To request a refund for a subscription purchased on Chopra.com, please click support@chopra.com to submit your request.

  • How do I deactivate my account?
    • After you have cancelled your subscription by reaching out to the App Store if you purchased via iTunes, or our support team if you subscribed via Chopra.com, your account is deactivated unless you choose to resubscribe in the future. You may choose to delete the Chopra App from your device once you have cancelled your subscription as well.

  • How do I delete my account?
    • In order to delete your Chopra account, please reach out to our support team at support@chopra.com. Be aware that by deleting your Chopra account, you are consenting to the deletion of your login and account on Chopra.com, ChopraMeditation.com, all Chopra apps and websites, and that any owned digital products, courses, meditations, albums, and streams will also be deleted and your purchases cannot be restored should you change your mind at a later date.

  • Can I zoom or increase text size on the app?
    • Yes, if you increase your font size in your device settings, that will also reflect in your Chopra App display.

  • I don’t see my question here, and need additional support.
    • Please reach out to our support team at support@chopra.com, and we are more than happy to assist you.

 
 

Chopra App Content

  • What is the difference between a free account and a paid subscription account?
    • Our free account offers a limited version of the Chopra App experience, while the paid subscription offers complete access to all Chopra App content.

  • What content does the free experience offer?
    • Our free version offers access to a limited and rotating selection of nearly 500 Chopra meditations, as well as access to any owned 21 Day Meditation Experience albums you have in your account.

  • What additional content can I access with a paid subscription?
    • With a paid subscription, you will have full unlimited access to the expansive catalog of meditations, and other brand-new content and experiences we offer on the Chopra App, which is constantly growing and changing.

  • What do the labels “Single”, “Program”, and “Collection” mean?
    • All of the meditations in the Chopra App are tagged with one of these three labels that indicate the type of meditation you are selecting.
      • “Single”: This is a stand-alone meditation, ready to be enjoyed any time for any reason.
      • “Program”: This is a group of meditations meant to be listened to in order, like chapters in a book or an online course. These teachings are sequential and build on the insights of the days before.
      • “Collection”: These are groups of meditations that are all complementary to the category selected, such as “Expand Your Awareness” or “Letting Go”. All of the meditations in these collections will be suited to the topic, but can be enjoyed in any order, depending on which meditation most resonates with you at any time.

  • Do I need to pay for a Chopra App subscription to access my Chopra 21-Day Meditation Experience purchases?

  • How much does a Chopra App subscription cost?
    • An annual subscription to the Chopra app costs $69.99 (only about 19 cents per day!), and automatically renews annually on the anniversary of your subscription date.

  • Do you offer any other types of subscription?
    • We currently offer only an annual subscription for full access to the Chopra App.

  • Can I purchase a subscription as a gift for a loved one?
    • At this time, we are unable to offer gift purchases of the Chopra App.

  • Is there an Android Chopra App?
    • We are currently offering the Chopra App on Apple devices only.

  • How much storage will the Chopra App take on my device?
    • The Chopra App package is approximately 20MB.

  • What version of iOS do I need to support the Chopra App?
    • The Chopra app is supported on iOS versions 13.0 and up.

  • Can I connect my Chopra App account with Apple Health?
    • Yes, you certainly can. Select “Profile” on the bottom right corner of your Chopra App, then visit “Account Settings” by selecting the gear icon in the upper right corner of the Chopra App. From there, select “Apple Health”, then select “Enable”. Follow the prompts, or select “Show Me How”. You can also manage your permissions via your device’s settings.

  • How do I enable/disable Chopra App notifications?
    • Select “Profile” on the bottom right corner of your Chopra App, then visit “Account Settings” by selecting the gear icon in the upper right corner of the Chopra App. From there, select “Push Notifications”, and you may switch the toggle on or off. You can also manage your permissions via your device’s settings.

  • Can I download meditations for offline listening?
    • Meditations are able to be enjoyed within the Chopra App during online use only at this time, and cannot be downloaded.

  • How can I get assistance with a PDF or other downloadable file?
    • If you are experiencing difficulty with any downloadable files, please reach out to our support team at support@chopra.com.

  • I don’t see my question here, and need additional support.
    • Please reach out to our support team at support@chopra.com, and we are more than happy to assist you.
 
 

Chopra 21-Day Meditation Experience Albums

  • Do I need to pay for a Chopra App subscription to access my Chopra 21-Day Meditation Experience purchases?

  • How do I access my streams that I own from a Chopra 21-Day Meditation Experience purchase?
    • To access any streaming products you own from a purchase made from the Chopra 21-Day Meditation Experience, select “Home” on the bottom center of your Chopra App, then scroll to the bottom. Select the section titled “Past Purchases”, and your Chopra 21-Day Meditation Experience albums will be available there for your use.

  • Can I buy more Chopra 21-Day Meditation Experience streams via the new Chopra App?
    • We are not selling Chopra 21-Day Meditation Experience albums on the Chopra App; however you may still purchase Chopra 21-Day Meditation Experience albums from ChopraMeditation.com or via the Chopra 21-Day Meditation Experience App. If you do purchase any new Chopra 21-Day Meditation Experience streaming products, they will sync to your Chopra App account, and can be accessed by selecting “Home” on the bottom center of your Chopra App, then scroll to the bottom. Select the section titled “Past Purchases”, and your Chopra 21-Day Meditation Experience albums will be available there for your use.

  • Can I download my Chopra 21-Day Meditation Experience meditations for offline listening?
    • Meditations are able to be enjoyed within the Chopra App during online use only at this time, and cannot be downloaded. You may still download any Chopra 21-Day Meditation Experience meditations for offline listening via the Chopra 21-Day Meditation Experience App.

  • I don’t see my question here, and need additional support.
    • Please reach out to our support team at support@chopra.com, and we are more than happy to assist you.